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[...] The note went on to say "Please accept every request that Uber sends your way, and do not cancel tripsin the hope that your nextdispatch willbe a surge trip." In effect, Uber used the promise of surge pricing to shepherd adriver to a particular place at a particular time, and when the driver …

[...] One Utah driver posted the following in a forum in the summer of 2017:

This is the scam Uber is playing, calling us contractors when we're obviously not. If you're a painting contractor, do you accept ajobwithout knowing what it is or how much it pays? Of course not. But this is exactly …

[...] By tracking incentive offers with pay premiums and working wih the other factors within his control, Frank tries to mximize the benefits of the job. The relationship between Uber and its drivers becomes inherently adversarial, though without particular animosity: Frank, like many drivers, is …

Drivers' experiences demonstrate the gap betwen rhetoric and reality when Uber talks about being a beacon of entrepeneurial oppportunity. The image of driver-as-entrepreneur fails forthree main reasons: drivesr have no control over the raetat whichthey work; they do not determine which jobs they ta…

[...] Fernando is also upset about Uber shifting its eligiblity requirement for cars - in 2014, he spent $42,000 on an Uber-eqligible car (which meant a 2005 or newwer model); but in February 2015, Uber began allowing models dating to 2001. "You know how many people went tothe dealer and buy [sic] …