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Most of the blue-collar workers that do manage to retain employment will find themselves “below the API”—that is, subject to having their shifts scheduled by optimization algorithm, on little or no notice, for periods potentially incommensurate with their needs for sleep and restoration, their fami…

This shrunken workforce will be asked to do more, for lower wages, at a yet higher pace. Amazon is again the leading indicator here. Its warehouse workers are hired on fixed, short-term contracts, through a deniable outsourcing agency, and precluded from raises, benefits, opportunities for advancem…

[...] networked digital information technology has become the dominant mode through which we experience the everyday. In some important sense this class of technology now mediates just about everything we do. It is simultaneously the conduit through which our choices are delivered to us, the mirr…

[...] By qualifying loan applicants, Lending Club is managing a commons resource for lenders. Once it became clear that Lending Club was a source of potential borrowers, big financial firms realized they could take advantage of this commons. Hedge funds were the first institutions to join the oppor…

As an openness movement grows, the smart money learns how to work with it. Sometimes that smart money comes from those who seemed to be threatened: IBM was an establishment software company with its own operating system, which learned to love Linux, and the music industry learns to put ads on (and …