Most of the blue-collar workers that do manage to retain employment will find themselves “below the API”—that is, subject to having their shifts scheduled by optimization algorithm, on little or no notice, for periods potentially incommensurate with their needs for sleep and restoration, their family life, or their other obligations. (In the UK and elsewhere the practice is tolerated, the terms of such employment may be specified by so-called zero-hour contracts, which offer no guaranteed minimum of shifts.) [...]
good way of thinking about it tbh