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The same holds true for quality of patient care. The best patient outcomes require a seamless health-care team, and the best way to get there is to have all the workers in one organization where they can sit side by side and bargain for new and better work systems as well as fair pay. Here is a con…

“An offer to return to work has been brokered with the governor, the speaker, the chair of the County Commission, the mayor …”

I didn’t even get to the details before everyone began screaming and clapping. I called for silence and insisted they let me explain the rest, because we needed to call …