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Arnold walked in and got right down to the business of doing our work for us. He chomped on gum with his mouth wide open. The workers made bets about how many pieces he had in his mouth at once—at least enough to make him nearly unintelligible. Health-care workers tend not to like behavior that nee…

For their next series of forced two-hour meetings, the Yessin team produced a scary video about SEIU Nevada. We dispatched organizers to buy hundreds of microwave popcorn packets and distribute them to all the workers as fast as they could. The break rooms at the hospital were all equipped with mic…

One thing that struck me over and over in Vegas and almost everywhere else I worked for unions: workers want to make things better so badly that they are willing again and again to set aside frustration and anger stemming from past bad experiences with unions if you offer them a plan to win that ma…

The Desert Springs contract had now expired. This was a big deal. Under US labor law, when a contract expires, four dangerous things happen: workers can strike; the employer can lock workers out; the employer can stop collecting union membership dues from the workers’ paychecks; and the “permanent …

As time went on we learned just how nervous workers were about meeting with their religious leaders to ask them for support. They might stand up to their boss at work by putting on a union button, which union organizers invariably think is the scariest thing a worker can do, yet they struggle to mu…