Bookmarker is a personal project by @dellsystem to help with retaining reading material. Source on GitHub.

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7 years, 4 months ago

Uber is pitting job security against equality of access

[...] when Uber first arrives in a city, rates are higher and drivers are often happier. Then, it floods the market with new drivers, sometimes by widening eligibility criteria (such as by extending the range of cars drivers can use), and often lowers the rates at which driven earn their income. By…

—p.184 Uberland: How Algorithms Are Rewriting the Rules of Work In the Big Leagues: How Uber Plays Ball (167) by Alex Rosenblat
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7 years, 4 months ago

Uber's gratitude logic

[...] as Uber enters a new space, it takes a direct-to-consumer approach, bypassing potential barriers, like regulations or political opposition, by winning over consumers with its effective app. It cautions opponents that might try to constrain some of its practices by conveying the message, "Be g…

—p.168 In the Big Leagues: How Uber Plays Ball (167) by Alex Rosenblat
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7 years, 4 months ago

bicycle couriers who work for Deliveroo

[...] the company contorts itself in order to avoid giving the impression that its workers are considered employees [...] "It says bicycle couriers who work for Deliveroo are never to be referred to as workers, employees, or staff, and that the Deliveroo jackets they have to wear on the job are not…

—p.159 Behind the Curtain: How Uber Manages Drivers with Algorithms (138) by Alex Rosenblat
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7 years, 4 months ago

how Uber can improve its relationship with drivers

[...] I ask if the company tries to build trust with its drivers, and hte answer - that Uber cares about building trust with all of its end users - floors me. The fact that even in an informal interview this person is deploying the language used in the lawsuits gives me pause [...] the senior emplo…

—p.158 Behind the Curtain: How Uber Manages Drivers with Algorithms (138) by Alex Rosenblat