Welcome to Bookmarker!

This is a personal project by @dellsystem. I built this to help me retain information from the books I'm reading. Currently can only be used by a single user (myself), but I plan to extend it to support multiple users eventually.

Source code on GitHub (MIT license).

107

The Shady Middleman: How Uber Manages Money

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Rosenblat, A. (2018). The Shady Middleman: How Uber Manages Money. In Rosenblat, A. Uberland: How Algorithms Are Rewriting the Rules of Work. University of California Press, pp. 107-137

116

In the relationship between Uber and its drivers, Uber is both the employer (on eof the two parties in the workplace relationship) and the umpire (responsible for negotiating disputes between the two parties). This puts Uber in a opwerful positon. When Uber's policies and practices don't square with driver experiences, it is Uber who stands as judge. One of the benefits of app-mediated work is that work time and activities are monitored [...] technology doesn't produce accountability automatically. In its system, Uber has the power to enforce or determine what is paid [...] Drivers have very little recourse in negotiating inequities in the system.

oooh good analogy

—p.116 by Alex Rosenblat 1 week, 2 days ago

In the relationship between Uber and its drivers, Uber is both the employer (on eof the two parties in the workplace relationship) and the umpire (responsible for negotiating disputes between the two parties). This puts Uber in a opwerful positon. When Uber's policies and practices don't square with driver experiences, it is Uber who stands as judge. One of the benefits of app-mediated work is that work time and activities are monitored [...] technology doesn't produce accountability automatically. In its system, Uber has the power to enforce or determine what is paid [...] Drivers have very little recourse in negotiating inequities in the system.

oooh good analogy

—p.116 by Alex Rosenblat 1 week, 2 days ago
117

[...] While five minutes is the standard waiting period, after which drivers are to collect their cancellation fee, Uber "recommends" drivers wait at least twice as long for the passenger to show up, essentially generating goodwill for the company through the driver's unpaid waiting time. [...]

damn. a kind of funny perspective to include in a first-person story [there i am, waiting outside the house, 11 minutes has passed and still no pax, still i sit there in my car idly dumbly, generating unneeded and unmerited goodwill for this billion-dollar company through my paralysed inaction]

—p.117 by Alex Rosenblat 1 week, 2 days ago

[...] While five minutes is the standard waiting period, after which drivers are to collect their cancellation fee, Uber "recommends" drivers wait at least twice as long for the passenger to show up, essentially generating goodwill for the company through the driver's unpaid waiting time. [...]

damn. a kind of funny perspective to include in a first-person story [there i am, waiting outside the house, 11 minutes has passed and still no pax, still i sit there in my car idly dumbly, generating unneeded and unmerited goodwill for this billion-dollar company through my paralysed inaction]

—p.117 by Alex Rosenblat 1 week, 2 days ago