[...] In the workplace the manager is formally in control, yet still has to achieve this in practice. Goodrich uses the notion of a ‘frontier of control’ in the workplace to capture this dynamic. Imagine the workplace as a battlefield. On one side is management, and on the opposing side workers. The ‘frontier of control’ is like the invisible border between the two. Skirmishes can push this border further onto one side or the other. Attempts to do this provoke a response, while gains in one area can be lost in others. The location of the frontier is not a given, rather it is in flux and constituted through struggle.