Welcome to Bookmarker!

This is a personal project by @dellsystem. I built this to help me retain information from the books I'm reading. Currently can only be used by a single user (myself), but I plan to extend it to support multiple users eventually.

Source code on GitHub (MIT license).

Working the Phones: Control and Resistance in Call Centers

Done

Woodcock, J. (2016). Working the Phones: Control and Resistance in Call Centers. Pluto Press.


Pluto Press, 2016. 272 pages.

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p.142
what are we organising “for”?
The concept of organising – perhaps opposed to ...
p.129
the ‘moralism’ that surrounds charities
[...] the issue of pay was ‘seen as being unwin...
p.115
three types of work under contemporary capitalism
[...] work under contemporary capitalism can be...
p.114
the strategy of refusal
The strategy of refusal builds on the notion of...
p.113
we have to invert the problem
[...] As Mario Tronti put in clear terms, ‘we h...