The concept of organising – perhaps opposed to se…
Working the Phones: Control and Resistance in Call Centers
by
Jamie Woodcock
Dec. 17, 2018 - Dec. 17, 2018
(read/capitalism-etc)
Woodcock, J. (2016). Working the Phones: Control and Resistance in Call Centers. Pluto Press.
p.142
what are we organising “for”?
p.129
the ‘moralism’ that surrounds charities
[...] the issue of pay was ‘seen as being unwinna…
p.115
three types of work under contemporary capitalism
[...] work under contemporary capitalism can be c…
p.114
the strategy of refusal
The strategy of refusal builds on the notion of t…
p.113
we have to invert the problem
[...] As Mario Tronti put in clear terms, ‘we hav…
1
Introduction
0
/
4
34
60
Management
0
/
4
97
Moments of Resistance
0
/
3
118
Precarious Organisation
0
/
2
148