[...] networked digital information technology has become the dominant mode through which we experience the everyday. In some important sense this class of technology now mediates just about everything we do. It is simultaneously the conduit through which our choices are delivered to us, the mirror by which we see ourselves reflected, and the lens that lets others see us on a level previously unimagined.

This shrunken workforce will be asked to do more, for lower wages, at a yet higher pace. Amazon is again the leading indicator here. Its warehouse workers are hired on fixed, short-term contracts, through a deniable outsourcing agency, and precluded from raises, benefits, opportunities for advancement or the meaningful prospect of permanent employment. They work under conditions of “rationalized” oversight in the form of performance metrics that are calibrated in real time. Any degree of discretion or autonomy they might have retained is ruthlessly pared away by efficiency algorithm. The point couldn’t be made much more clearly: these facilities are places that no one sane would choose to be if they had any other option at all.

Most of the blue-collar workers that do manage to retain employment will find themselves “below the API”—that is, subject to having their shifts scheduled by optimization algorithm, on little or no notice, for periods potentially incommensurate with their needs for sleep and restoration, their family life, or their other obligations. (In the UK and elsewhere the practice is tolerated, the terms of such employment may be specified by so-called zero-hour contracts, which offer no guaranteed minimum of shifts.) [...]

Other, less central aspects of the visions we’re presented of a world without work might trouble us as well. In his book The Zero Marginal Cost Society, Jeremy Rifkin fetishizes fully automated logistics, without considering how often logistics workers specifically have constituted the most radical faction of industrial labor. Without for a moment romanticizing the circumstances that gave rise to their militancy, we might want to remember how frequently in the past it’s been workers toiling in the most oppressive industries who have offered themselves as the insurgent brake on unfettered capital accumulation. On our way to a world of total automation, we may often have time to contemplate what a society winds up looking like when its most mutinous voices have fallen silent.