There was one time when they wouldn't settle a grievance for the charging car operators. They had increased the tonnage on the furnaces without increasing the rate. We discussed this question with the superintendent: nothing doing. So that night it started to slow down, and by the next morning there were two furnaces where they had to shut the heat off. By that evening there were six furnaces that had to shut the heat off. They settled the grievance in a hurry. Nobody told anybody to strike. There was just that close relationship, working with the people, where they knew what was necessary.