It is fine to commiserate with a man about his bad experience with a previous partner, but the instant he uses her as an excuse to mistreat you, stop believing anything he tells you about that relationship and instead recognize it as a sign that he has problems with relating to women. Track down his ex-partner and talk with her as soon as possible, even if you hate her. An abuser can mistreat partner after partner in relationships, each time believing that the problems are all the woman’s fault and that he is the real victim.
Whether he presents himself as the victim of an ex-partner, or of his parents, the abuser’s aim—though perhaps unconscious—is to play on your compassion, so that he can avoid dealing with his problem.