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The advantages of union organization were clear to many, but labor unions had been built by and for blue-collar workers in industry and the building trades, and until the 1960s they didn't reach much farther. Then, in a dramatic shift that gained momentum throughout the 1970s, organized labor began…

It was a timely dream. The once floundering culinary union had become increasingly aggressive over the previous three years, since naming the politically cunning Edward T. Hanley, a forty-year-old former bartender and labor leader from Chicago, as general president. It was Hanley who, in 1975, the …

"Union busters wield great power through their program of terror and manipulation—people don't, can't possibly know what's going on and who's telling the truth. You have to appreciate that most of the people [at a workplace] are just regular people. They in their lives have no experience with viole…

The key to Sheridan Associates lay in the firm's first commandment: Never win too big or too fast. A quick campaign only meant that the client got off cheap, Sheridan reminded us again and again. A big win was worse. Enthusiastic young consultants like myself liked to trounce the union, thus provin…

So just what does John Sheridan Associates do? I wanted to know. "We do the Lord's work," was Sheridan's answer. I was electrified as Sheridan and Bannon described their business, and I found myself seduced into coveting the job. "We force management to clean up its act," Bannon announced. "Our job…