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I am deeply ashamed of having worked SCI. At the time, of course, I told myself all kinds of lies to justify the decision. It was just one more; I had no choice; this time it would be different; I would run a model campaign, really force the company to change; and on and on—so much crap. If there w…

My introduction to chemical processing had left me dumbfounded. The plant seemed so menacing; the work shocked me. I'm not sure why PMS got to me more than any of the other horrid little places where I had fought against the employees. Maybe it was the obscene contrast between the PMS factory and m…

As for me, I was surprised to find that I disliked the Gates Mills house even more after we moved in than I had on that first tour. I hadn't thought that would be possible. Usually it works the other way; as they get to know their new houses, homebuyers often discover their hidden charms. But I jus…

After the fourth negotiating session I knew it was time for some new ammunition; the stalling tactic was wearing thin. I got a lucky break. It so happened that Local 47's patience was also wearing thin, and I heard through my network that the union would soon hold a strike vote. Well, nothing makes…

During those first few weeks of the Copeland campaign, I had delivered my standard program; but all the while I was searching for a secret weapon and an Achilles' heel. Every company seemed to have one of each. At Copeland I found both in the old people, the heart and soul of the home. The Copeland…