Activity

Even though I am ambivalent about questions from outsiders about how the culture change is going, it’s easy to see there is a tangible shift happening inside Microsoft. If you want to understand the culture inside a software company, show up at a meeting that includes engineers from different parts…

To encourage the shift toward a learning culture, we created an annual hackathon during our OneWeek celebration, a time for everyone to be on campus simultaneously to make connections, learn about what others are doing, find inspiration, and collaborate. Playing off the notion of growth mindset, th…

First, we needed to obsess about our customers. At the core of our business must be the curiosity and desire to meet a customer’s unarticulated and unmet needs with great technology. There is no way to do that unless we absorb with deeper insight and empathy what they need. To me this was not somet…

Third, we needed to move people from needing Windows to choosing Windows to loving Windows by creating more personal computing. Just as we would transform business and society through cloud computing, we also needed to revolutionize the workplace to help organizations and people be more productive.…

With the energy of thousands of colleagues pulsing through the auditorium, I stood backstage rehearsing how I would present our new mission and the imperative to transform our culture. Microsoft people are infamous for presenting a ton of PowerPoint slides when they speak, but I don’t like to rely …