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While hospitality retailing is significantly affected by both the climate crisis and the cost of living crisis, it is important to maintain sight of the fact that an enormous amount of profit is being made in this industry. Young workers have become the central target of the hospitality industry, a…

The story of Starbucks in the US is an important reference point for understanding organising in hospitality. The current wave of unionisation began in 2021 with the unionisation of a store in Buffalo, New York with Starbucks Workers United. At the start of 2024, Starbucks agreed to negotiate a col…

People come to hospitality work from a range of social origins and vastly different levels of opportunity, and this often shapes the trajectories taken by hospitality workers. While this can fragment class unity in economic terms, it can also produce novel political alliances cutting across many ot…

It is important that we understand what is at stake with hospitality worker organising. Hospitality covers a range of different labour processes. At the core, hospitality work is not that different to the industrial work that it is increasingly displacing. Taking the beans out of the can is not so …

What I learned from all this was, despite shitty contracts, it really comes down to how organized you are on the job. I didn’t even read a contract till 2022, honestly. You looked around, sized people up, and if those fools were down, and we were savvy about it, we could push things further. That i…