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That’s another thing about Fred Taylor—he often claimed to respect and feel kinship with the men he’d labored alongside during his apprenticeships, but he constantly talks shit about them, and seems to regard them as almost another species:

One of the very first requirements for a man who is f…

Q: Your warehouse workers work 11.5-hour shifts. In order to make rate, a significant number of them need to take over-the-counter painkillers multiple times per shift, which means regular backups at the medical office. Do you:

A. Scale back the rate—clearly, workers are at their physical li…

I’d expected the pain. I’d expected the monotony. I hadn’t expected so many people to regard this as a decent job.

Because Amazon does pay better than comparable jobs in the area. And I’d known, academically, that 80 percent of low-wage workers in the private sector don’t get any paid time off. …

There’s a few exceptions to the six-point rule—you can get some time excused with a doctor’s note or proof of a close relative’s death. You can apply in writing in case of other emergencies, but those are very, very rare, Miguel says. “I have a doctor’s appointment, I have court—it has to be more s…

Next slide is policies and procedures. “The first one is going to be attendance,” says Miguel. “We expect you to work the full shift, including any scheduled overtime. You can expect us to tell you about required overtime as soon as we can, and no later than the start of the lunch break during the …