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[...] In 2012, a CrowdFlower worker, Christopher Otey, filed suit against the company [...] 19,992 CrowdFlower workers had signed on to the lawsuit [...] CrowdFlower set expectations accordant with a full-time employee, but the pay and benefits were commensurate with those of an independent contra…

Indian citizens are the only international workers who can also earn cash for their MTurk ghost work. There's no reason for this other than the fact that Amazon's multinational holdings allow it to operate and transfer money between its U.S. and India office locations. India's MTurk workers could o…

As AI advances, it creates temporary labor markets for unforeseen and unpredictable types of tasks. The great paradox of automation is that the desire to eliminate human labor always generates new tasks for humans. What we call "the last mile" is _the gap between what a person can do and what a…

[...] most automated jobs still require humans to work around the clock, often part-time or on a contract basis, fine-tuning and caring for automated processes when the machines get stuck or break down, as technical systems, like humans, are apt to do.

It's also true that the long march toward a…

Uber and CrowdFlower are two links in a growing supply chain of services that use APIs and human computation to put people to work. Uber uses CrowdFlower's API to pay someone to review the results of Ayesha's work, and, if it passes muster, it will process Uber's payment to her within minutes. If i…