Activity

When work took the form of a game, Burawoy observed, something interesting happened: workers’ primary source of conflict was no longer with the boss. Instead, tensions were dispersed between workers (the scheduling man, the truckers, the inspectors), between operators and their machines, and betwee…

[...] Gamification also serves the useful function of redirecting conflict away from capital, as workers become consumed with the more urgent task of beating the game.