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“I just can’t imagine trying to do this job and be a parent, too,” I say.

“It’s been really hard. I’m extremely close with my son,” Blair says, then sighs. “Luckily, I have a very supportive mom; she keeps him for me. I had to wake up at three in the morning and leave the apartment at four to ca…

“Right,” Blair says with a giggle. “I’m mainly doing it for the thrill of the hunt. I want to know I can win; I want to know I can conquer. And I want to be noticed, hopefully, by management. The actual incentive is just a vendor dollar, usually.”

She has to explain vendor dollars, too, and I’m …

“When you’re working in a life role with high demand and very minimal resources, you get very high levels of toxic kinds of stress. The job that you’re in is classic—you have no control over the demand that’s placed on you for productivity for any given hour that you work there. That is a contribut…

That’s another thing about Fred Taylor—he often claimed to respect and feel kinship with the men he’d labored alongside during his apprenticeships, but he constantly talks shit about them, and seems to regard them as almost another species:

One of the very first requirements for a man who is f…

Q: Your warehouse workers work 11.5-hour shifts. In order to make rate, a significant number of them need to take over-the-counter painkillers multiple times per shift, which means regular backups at the medical office. Do you:

A. Scale back the rate—clearly, workers are at their physical li…