"We aren't looking for superintelligent employees, we're looking for superintelligent products. You're offering us the former, and I can't blame you; no one can spend as many years as you have teaching a digient and still think of it as a product. But our business isn't based on that kind of sentiment."

Ana has been pretending it wasn't there, but now Pearson has stated it baldly: the fundamental incompatibility between Exponential's goals and hers. They want something that responds like a person, but isn't owed the same obligations as a person, and that's something she can't give them.

No one can give it to them, because it's an impossibility. The years she spent raising Jax didn't just make him fun to talk to, didn't just provide him with hobbies and a sense of humor. It was what gave him all the attributes Exponential was looking for: fluency at navigating the real world, creativity at solving new problems, judgment you could entrust an important decision to. Every quality that made a person more valuable than a database was a product of experience.