Specifically, I was asked to conduct a Taylorist time-motion study of their workday, actually charting and measuring the kinds of tasks and the time needed for completion to judge how many workers were necessary [...] To say that Wall Street had little respect for back-office workers is an understatement. Although they were not openly disparaged, they were casually dubbed career nine-to-fivers; their work ethic was questioned, as was their smartness, drive, and innovation. Were they really "adding value," defined as directly boosting revenues or stock prices? [...]