by
Tom Slee
Uber has taken advantage of its drivers’ vulnerability by imposing more and more strenuous rules. Drivers must accept 90% of ride requests or they get a notification to “Please improve your acceptance rate if you want to continue to use the Uber platform.” Drivers claim to have been deactivated for being critical of the company on Twitter.
can set arbitrary metrics and drivers basically have to acquiesce. no regulators stepping in here and, as of yet, no established union structures to advocate on their behalf
also remember they must keep their rating really high (no appeal process, since there isnt a work contract)