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[...] A number of the startups spun up by Code for America fellows have been acquired; others have received significant venture funding. Remix, the app that was started as a way for citizens to reimagine transit routes in their city, developed into a powerful tool for urban planners and was funded …

Each charges for its services. On a private platform like the App Store, developers have accepted that 30% is the tax they have to pay to Apple for all the services it provides to the economy it supports. People also take for granted that platforms like Uber and Lyft take a cut from their drive…

[...] In the SRE approach, by contrast, the humans inside the machine who keep it going augment themselves by constantly teaching the machine how to duplicate what they do, at ever-increasing scale.

A traditional organization has high alignment but low autonomy, because managers tell people what to do and how to do it. In the kind of organization parodied by the comic strip Dilbert, neither the manager nor the workers know why they are doing what they are doing. This is a low-alignment/low-aut…

Over time, as networks reach monopoly or near-monopoly status, they must wrestle with the issue of how to create more value than they capture—how much value to take out of the ecosystem, versus how much they must leave for other players in order for the marketplace to continue to thrive.