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“Companies move their business services offshore because they can make more money—which means that wealth is created for the United States as well as for the country receiving the jobs,” McKinsey said. The benefit, the firm said, was a “bigger cake” for everyone to share. McKinsey pointed to how th…

McKinsey initially focused on India, where it aggressively promoted that country’s educated, English-speaking population as a landing spot for U.S. corporations seeking cheap labor. With McKinsey’s help, India became the world’s top offshoring location, earning the nickname “Offshore-istan.” Accord…

Executives and their consultants had legitimate reasons for wanting to reimagine the American corporation. Cheap, high-quality Japanese products were challenging U.S. manufacturers, especially in the auto industry, prompting General Motors once again to seek help from McKinsey. But instead of focus…

Other top companies dangle promises of riches and the status that comes with them. McKinsey offers that, but also something more—the opportunity for young recruits to use their talents for a higher purpose, to make the world a better place. “Change that matters,” McKinsey tells job candidates, a sa…

At Disneyland, though, the process evolved primarily into a mandate to cut expenses. Using terms like “cost avoidance,” McKinsey recommended cutting back on park maintenance, eliminating jobs, paying some people less, and hiring outside contractors. In a broadly unpopular move, most maintenance wor…