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It would be very tiring if I had to say, “Would you like a cocktail?” and say that over and over. So I come out different for my own enjoyment. I would say, “What’s exciting at the bar that I can offer?” I can’t say, “Do you want coffee?” Maybe I’ll say, “Are you in the mood for coffee?” Or, “The c…

I was one of the organizers here (laughs) when the union came in. I was as anti-union in the beginning as I am union now. Coming from a small farming community in Wisconsin, I didn’t know what a union was all about. I didn’t understand the labor movement at all. In school you’re shown the bad side …

I was selling a photocopy machine for $1,250. My commission was $300. The total value of the machine was $480. I thought, Jesus Christ, there’s something wrong here. If it costs $480, why can’t it be sold for $480—for as small a margin of profit as possible, not for as much profit as possible? I’m …

After twenty-five, thirty years I could drive any car like a baby, like a woman change her baby’s diaper. I could handle that car with one hand. I had a lot of customers would say, “How you do this? The way you go around this way?” I’d say, “Just the way you bake a cake, miss, I can handle this car…

In my younger days I used to be a wizard, I used to really roll. I could spin a car with one hand and never miss a hole. When I got in a new car, I thought it was my car. It was a customer’s car and I was only going upstairs. I know it wasn’t mine, ‘cause at that time I didn’t even own a car. And w…