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As a non-profit social enterprise, ReDI's sponsors provide donations of money or equipment in exchange for tax deductions. But for the likes of Cisco, Salesforce.org, The Coca-Cola Foundation, Deloitte, and German steel-distribution company Klöckner & Co., there's an additional incentive to support…

Is there any way to give ourselves antibodies versus targeted persuasion?

To me this is about using everything we know about design and human psychology to fight back. For example, Amazon famously found that for every hundred milliseconds more slowly their page loads, they lose one percent o…

[...] Section 2030 from the 1996 Communications Act is a piece of deregulation that says that a platform isn't responsible for the content that a user posts.

I'd like to see it amended in one specific way. There are a lot of people posting content for which you can't necessarily make the platfor…

As designers, how can we convince business minds that what works isn't always what's right?

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[...] Companies are made out of people and we are their most valuable assets. They can't operate without us. So, because Uber was no longer a cool place to work and people were leaving, that …

A lot of your work has to do with design as a solution to human and technical problems. Can better design solve inherently unethical business practices?

I don't think so. I've seen this happening in major companies: you'll work on a design that will be better for users or communities. But th…