So now you’re on your way to a training day at Amazon which you won’t be paid for taking part in. Of course you ought to be paid for taking part in the training day. There’s a quiet complaint to be heard inside you as you approach the company premises, but there’s no one there to listen to you, or anyone like you, complain that a training day ought to be paid, and then to say: Right! We forgot about that. We’ll change it right away.

Anything you could possibly want from this company, you’d have to tell the company’s customers and make them understand. You’d have to win the company’s customers over to your side to get paid for the training day, but just you try getting hold of them all.

You’d like to contradict him, incidentally, and say: I, who am also a customer of this company, would be glad to sit more comfortably here. And I think the company could afford to provide us with more comfortable seats without having to raise prices for the customer.

You don’t say that, though, because you’re me and that means you’re shy; you can’t get your mouth open. Robert steps aside and hands over to Sandy.

A picture of a bleeding hand comes up. This doesn’t look good, says Sandy, not turning round to the screen. This is an employee’s hand. He was working on the conveyor belt. When the belt stopped he put his hand inside the mechanism to adjust the slipped belt. The belt started moving again. There was a lot of screaming. This accident could have been avoided. Most accidents can be avoided.

Don’t step on the pallets.

Always wear cut-resistant gloves when using cutting blades.

Lift correctly.

Anyone who doesn’t lift correctly doesn’t just harm themselves. Sick days harm Amazon.

Sandy repeats: We’re not saying all this for our own amusement.