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41

"Anything but an Industrial Town": Bloomington, 1940-1968

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R. Cowie, J. (199). "Anything but an Industrial Town": Bloomington, 1940-1968. In R. Cowie, J. Capital Moves: RCA's Seventy-Year Quest for Cheap Labor. Cornell University Press, pp. 41-72

41

Bob Doty looked as though he had just fallen in a flour bin. Stationed above the pulverizing jaws on the big crusher, he picked out the mud, lost drill heads, and other articles that would destroy the machine if they got caught in the mechanical jaws that converted rock into marketable lime dust. Like many workers in southern Indiana's stone belt, he carried a collapsible aluminum cup into which the water boy could pour relief from the hot and dirty work. On one of the boy's passages, Doty accepted his water ration and began to roll a cigarette for himself. As he put tobacco to paper, however, the overseer barked, "You ain't got time to be rolling cigarettes. Buy hard rolls."

—p.41 by Jefferson R. Cowie 2 years, 10 months ago

Bob Doty looked as though he had just fallen in a flour bin. Stationed above the pulverizing jaws on the big crusher, he picked out the mud, lost drill heads, and other articles that would destroy the machine if they got caught in the mechanical jaws that converted rock into marketable lime dust. Like many workers in southern Indiana's stone belt, he carried a collapsible aluminum cup into which the water boy could pour relief from the hot and dirty work. On one of the boy's passages, Doty accepted his water ration and began to roll a cigarette for himself. As he put tobacco to paper, however, the overseer barked, "You ain't got time to be rolling cigarettes. Buy hard rolls."

—p.41 by Jefferson R. Cowie 2 years, 10 months ago
48

The limited industrial culture, low levels of unionization, and, most important, the destruction of the local economy made Bloomington a dream town for a capitalist in search of workers for labor-intensive electronics production. The local population's desperation for work and deference to anyone who could provide it allowed RCA to establish very strict guidelines for employment. "The people that we hired when we started RCA was this nice person's son and daughter," the employment director recalled. "You know, a rather high level of clientele." Without the constraints of federal- or statemandated hiring rules, "you could refuse to hire a person if you didn't like the way they parted their hair. So you had full rein of being very selective." Applicants "were just wild to get a job, and particularly something in industry .... Jobs had not been available. They needed them." When workers lined up at the Graham Hotel for an interview, a position "would be so important to them, they would be so nervous, they would shake like a leaf in the wind." Workers were not concerned about how much a job paid, what they had to do, or what their hours would be; "they just wanted that job and wanted to hold that job." Boys applying for stock-handling work typically arrived in their Sunday suits, and even prospective employees who were "very minimal in social and education standards" would show up impeccably dressed and groomed when they submitted their applications. "It sounds like a fairy tale," she recalled about the applicants' desperation, "but it was that important to them."

—p.48 by Jefferson R. Cowie 2 years, 10 months ago

The limited industrial culture, low levels of unionization, and, most important, the destruction of the local economy made Bloomington a dream town for a capitalist in search of workers for labor-intensive electronics production. The local population's desperation for work and deference to anyone who could provide it allowed RCA to establish very strict guidelines for employment. "The people that we hired when we started RCA was this nice person's son and daughter," the employment director recalled. "You know, a rather high level of clientele." Without the constraints of federal- or statemandated hiring rules, "you could refuse to hire a person if you didn't like the way they parted their hair. So you had full rein of being very selective." Applicants "were just wild to get a job, and particularly something in industry .... Jobs had not been available. They needed them." When workers lined up at the Graham Hotel for an interview, a position "would be so important to them, they would be so nervous, they would shake like a leaf in the wind." Workers were not concerned about how much a job paid, what they had to do, or what their hours would be; "they just wanted that job and wanted to hold that job." Boys applying for stock-handling work typically arrived in their Sunday suits, and even prospective employees who were "very minimal in social and education standards" would show up impeccably dressed and groomed when they submitted their applications. "It sounds like a fairy tale," she recalled about the applicants' desperation, "but it was that important to them."

—p.48 by Jefferson R. Cowie 2 years, 10 months ago
49

Management's only reservation about the formula they had found in Bloomington was the possible influence of the coal miners in the region and their deep commitment to unionization. "Well, for years," reported the personnel manager, "we did not hire in that area where you would have the coal miner's daughter."

—p.49 by Jefferson R. Cowie 2 years, 10 months ago

Management's only reservation about the formula they had found in Bloomington was the possible influence of the coal miners in the region and their deep commitment to unionization. "Well, for years," reported the personnel manager, "we did not hire in that area where you would have the coal miner's daughter."

—p.49 by Jefferson R. Cowie 2 years, 10 months ago
50

In Bloomington, where work for anybody was scarce, underpaid women workers were in abundance. The top of the pay scale for women in Monroe County was $7 .SO a week. When RCA opened, it paid 17.5 cents to 19.5 cents an hour, or $7.00 to $7.80 for a forty-hour week. This scale placed entry-level pay in competition with some of the very best wages available to women in the area. Moreover, rates of pay quickly rose to 23 cents and 25 cents an hour, a rate that made factory work much more financially appealing than any other job for working-class women. This tactic RCA called paying a "community wage"-a system of offering marginally better pay than other blue-collar jobs in the area in order to attract the finest workers. The "community wage" concept also cut the other way. When the Bloomington workers sought raises to bring their rate of pay up to those of other RCA workers in the country after World War II, the company rejected their request because their pay was deemed "appropriate in terms of community and industry." In sum, while offering very valuable and much-needed work to Bloomington women, RCA reaped the real financial bonanza, as the female operators in Camden started at between 40 and 50 cents an hour-up to double what Bloomington women could expect.

pretty similar to amazon today

—p.50 by Jefferson R. Cowie 2 years, 10 months ago

In Bloomington, where work for anybody was scarce, underpaid women workers were in abundance. The top of the pay scale for women in Monroe County was $7 .SO a week. When RCA opened, it paid 17.5 cents to 19.5 cents an hour, or $7.00 to $7.80 for a forty-hour week. This scale placed entry-level pay in competition with some of the very best wages available to women in the area. Moreover, rates of pay quickly rose to 23 cents and 25 cents an hour, a rate that made factory work much more financially appealing than any other job for working-class women. This tactic RCA called paying a "community wage"-a system of offering marginally better pay than other blue-collar jobs in the area in order to attract the finest workers. The "community wage" concept also cut the other way. When the Bloomington workers sought raises to bring their rate of pay up to those of other RCA workers in the country after World War II, the company rejected their request because their pay was deemed "appropriate in terms of community and industry." In sum, while offering very valuable and much-needed work to Bloomington women, RCA reaped the real financial bonanza, as the female operators in Camden started at between 40 and 50 cents an hour-up to double what Bloomington women could expect.

pretty similar to amazon today

—p.50 by Jefferson R. Cowie 2 years, 10 months ago
60

Several other electrical industries followed RCA to Bloomington. A former engineer for RCA, Sarkes Tarzian, went into business for himself after the war, manufacturing television tuners to supply to the large receiver producers, and eventually he moved into a variety of consumer electronics products and other components. As his shop grew from 900 employees in 1948 to more than 3,000 workers by the 1960s, again most of them women, organizing Tarzian's operation became a perennial goal for Local 1424 and the IBEW International office. Although they got close on several occasions, the union never won a certification election. Mrs. Tarzian was notorious for her extraordinary efforts at keeping the union out of the factory. She promised to build a swimming pool for the employees if they agreed not to vote for the union, and she was known to sit outside of union organizing meetings in an ineffective disguise to take note of the workers who attended.

like elon musk's froyo thing lol

—p.60 by Jefferson R. Cowie 2 years, 10 months ago

Several other electrical industries followed RCA to Bloomington. A former engineer for RCA, Sarkes Tarzian, went into business for himself after the war, manufacturing television tuners to supply to the large receiver producers, and eventually he moved into a variety of consumer electronics products and other components. As his shop grew from 900 employees in 1948 to more than 3,000 workers by the 1960s, again most of them women, organizing Tarzian's operation became a perennial goal for Local 1424 and the IBEW International office. Although they got close on several occasions, the union never won a certification election. Mrs. Tarzian was notorious for her extraordinary efforts at keeping the union out of the factory. She promised to build a swimming pool for the employees if they agreed not to vote for the union, and she was known to sit outside of union organizing meetings in an ineffective disguise to take note of the workers who attended.

like elon musk's froyo thing lol

—p.60 by Jefferson R. Cowie 2 years, 10 months ago
65

Arguably, the forced regimentation and rigor of the assembly line had the single most profound effect on the workers' sense of their relation with the company. An RCA worker's every motion on the line had been broken down into its smallest elements by a sophisticated version of Taylorism known as the work factor system, developed at RCA Camden and exported to the other shops. The system, based on extensive research designed "to eliminate human judgment in setting output rates," classified the distance any part of a worker's body needed to move, the body part or parts used, the type and degree of manual control involved in each motion, and the weight or resistance encountered in the operation. Each motion segment had been quantified into a "work factor unit" that equaled 1/10,000 of a minute. Using an intricate formula that compensated for the time required for a worker's body part to change directions, the time necessary to synchronize different motions, the degree of visibility of an operation to the worker, the amount of control and dexterity required, and the amount of "mental process" involved, the manager could "objectively" determine the time required to complete any task from values derived from reams of tables without recourse to a stopwatch. The time required for a given movement could vary with the obstacles or cautions involved. All of the work factor calculations for each movement in the assigned job could then be added up to a single aggregate amount of time, or "work process." The assembly of the entire television set consisted of hundreds of separate processes performed by each operative.

—p.65 by Jefferson R. Cowie 2 years, 10 months ago

Arguably, the forced regimentation and rigor of the assembly line had the single most profound effect on the workers' sense of their relation with the company. An RCA worker's every motion on the line had been broken down into its smallest elements by a sophisticated version of Taylorism known as the work factor system, developed at RCA Camden and exported to the other shops. The system, based on extensive research designed "to eliminate human judgment in setting output rates," classified the distance any part of a worker's body needed to move, the body part or parts used, the type and degree of manual control involved in each motion, and the weight or resistance encountered in the operation. Each motion segment had been quantified into a "work factor unit" that equaled 1/10,000 of a minute. Using an intricate formula that compensated for the time required for a worker's body part to change directions, the time necessary to synchronize different motions, the degree of visibility of an operation to the worker, the amount of control and dexterity required, and the amount of "mental process" involved, the manager could "objectively" determine the time required to complete any task from values derived from reams of tables without recourse to a stopwatch. The time required for a given movement could vary with the obstacles or cautions involved. All of the work factor calculations for each movement in the assigned job could then be added up to a single aggregate amount of time, or "work process." The assembly of the entire television set consisted of hundreds of separate processes performed by each operative.

—p.65 by Jefferson R. Cowie 2 years, 10 months ago
66

Even though the work factor system had supposedly eliminated the need for a stopwatch, the minutes of Local 1424's monthly meetings reveal an obsession with ensuring that each shop steward had one to keep the pace of the line from being pushed above "objective" limits. Stewards had to circulate every hour to time the lines to prevent the company from raising the rate. The former business manager Bob Norris recalled, "If you didn't watch the company, they were constantly pushing that lever"-the one that controlled the speed of the line. If a worker managed to find a shortcut that allowed her to perform a task faster than the time-study engineers had calculated, the experts came in to reevaluate the process. "That was one of the problems we'd have with this work factor study," explained a process engineer, "trying to figure out where'd I goof? How come they can beat that rate so much? So you'd go back in and reanalyze and see what you'd done wrong." The dehumanizing aspect of the system frightened even the time-study engineers. Working there "would kill me, those rates-maybe fifty an hour, seventy an hour, hundred an hour," said a plant engineer. "To do the same thing a hundred times an hour for an eight-hour day would drive me nuts, putting the same parts in, and you just keep going and going and going. Ugh!" And the line stopped for nothing.

—p.66 by Jefferson R. Cowie 2 years, 10 months ago

Even though the work factor system had supposedly eliminated the need for a stopwatch, the minutes of Local 1424's monthly meetings reveal an obsession with ensuring that each shop steward had one to keep the pace of the line from being pushed above "objective" limits. Stewards had to circulate every hour to time the lines to prevent the company from raising the rate. The former business manager Bob Norris recalled, "If you didn't watch the company, they were constantly pushing that lever"-the one that controlled the speed of the line. If a worker managed to find a shortcut that allowed her to perform a task faster than the time-study engineers had calculated, the experts came in to reevaluate the process. "That was one of the problems we'd have with this work factor study," explained a process engineer, "trying to figure out where'd I goof? How come they can beat that rate so much? So you'd go back in and reanalyze and see what you'd done wrong." The dehumanizing aspect of the system frightened even the time-study engineers. Working there "would kill me, those rates-maybe fifty an hour, seventy an hour, hundred an hour," said a plant engineer. "To do the same thing a hundred times an hour for an eight-hour day would drive me nuts, putting the same parts in, and you just keep going and going and going. Ugh!" And the line stopped for nothing.

—p.66 by Jefferson R. Cowie 2 years, 10 months ago