The director picked me up from my house at 10 p.m., the standard time for nightly meetings among UNITE organizers, though I did not yet know it. We went to a bar on Fourth Avenue to drink beer and talk about UNITE, about the ambitious industry-wide laundry campaign they wanted to run in Arizona as a test to see if it was possible to organize low-wage immigrant workers, most of whom were women, many of whom were undocumented, in a deep-red state. We both laughed a little and shook our heads at how fucking hard it would be, how much of a war, but then she told me more about the industry, about the conditions in commercial laundry factories; the way managers remove or disable machine safeguards in order to run production faster, the number of workers who get injured and sick and killed. By the start of the second beer, I already had a fire in my gut.

Two days later, someone from the New York office did call. He told me to pick up a rental car at the Tucson airport and drive the three hundred miles across the state of Arizona to Lake Havasu City. Now, he said. Right now. A laundry there had caught fire, and the workers had walked out. They were standing on the sidewalk in front of the factory.

When I got there six or so hours later, three other organizers had already arrived, from Phoenix and California. The factory was still smoking. An iron had caught fire, which happens regularly in industrial laundries, where machinery is often poorly maintained. The manager told the workers to keep working—to continue operating washers and presses and folding machines, even as the smoke grew thick around them. He stood between them and the door when they tried to leave, but one of the workers dipped below his outstretched arm and made it to the door, and the other workers, nearly one hundred of them, followed her. When they got outside, one of the workers said she had a cousin who worked in a union laundry in Las Vegas. She walked the few blocks home, called her cousin to get the union’s number, then she called UNITE through its 1-800 hotline.

You worked in soil sort, you said. I asked if you would describe your work—I still had no idea what “soil sort” was, or what you were required to do with your body there for ten hours a day. You rose from your chair to demonstrate, maybe because you could tell by how poorly I’d asked the question that I didn’t speak much Spanish, and maybe because laundry work is difficult to explain without miming the motions of the massive machines that fill the factory. When you stood up, I was surprised by how tall you are, which I hadn’t noticed when you greeted us at your door.

You showed us how huge bags of linen—up to three hundred pounds, you said—are pushed off the backs of trucks in rolling carts. The carts are pushed into a “dumper” machine, which, like a garbage truck, picks them up with metal arms and turns them over in the air. You reached up to show us how the linen is supposed to fall on the soil belt. A person is stationed there who is also called a dumper. On your shift, that person is Santiago, you said. You bent forward to show how he tugs open the bags of soiled hospital laundry with his thinly gloved hands. You showed how he pulls each bag’s mass of sheets and gowns and towels apart. You said, The company doesn’t replace the gloves every day, so we have to rinse and reuse the ones they give us. Sometimes the gloves break open, and we have to keep using them anyway. You said this in Spanish after turning to me and saying, Sorry, no English in English, and I, in return, waved my hands, awkwardly, I imagine, and said, No, don’t worry! in English, which Manuel then had to interpret.

We talked about the “blitz,” which was key to our model of organizing. As groundwork we needed to build a list of all your coworkers: their names and shifts and departments and phone numbers and, most importantly, home addresses, Manuel explained. We would build a map of when they worked and where they lived, and then many organizers from UNITE’s staff and workers from union laundries in California and Las Vegas and Chicago and New York, who had been trained in this kind of organizing, would come to Phoenix, and we would visit everyone—all 220 or so of your coworkers—over the course of a single weekend. That was our best shot, because even though your factory operated 24/7, most of the supervisors and the main manager and the HR representative were away from the factory from Friday evening until Monday morning. And though they would certainly get word of our organizing from the first house calls on Friday evening—because someone would call their supervisor, out of fear or to curry favor, and the supervisor would call the general manager, who would call the corporate contact he and the other managers of Sodexho’s more than thirteen thousand worksites had been trained to call at the first whiff of a union—they might not be able to react in a concerted way during that slim stretch of time. In this way, your coworkers could decide whether or not they wanted to form a union in a space, however momentary, that was free from the company’s intimidation.

These were not the words we used in your living room. You did not need for us to tell you that winning a union in your factory would be hard or that the system is rigged in favor of the company. People don’t work in industrial laundries unless they have to. And there is no real space or time that is “free from intimidation” inside the dynamic of trying to build power to be used against your boss at a job you need in order to live. You already knew the company was going to fight. They’ll probably fire all of us, you said, with the hard crack of laugh that I was hearing for the first time and can still hear now.

When we’d finished eating, I asked if anyone had a final question or announcement, guessing someone would respond with another joke or an exaggerated call for me to just wrap it up already. For a moment, no one said anything, and then you raised your hand, Alma—a formality that brought a sudden seriousness to the room. You asked a question that stays with me still, though I don’t hear it in your voice or even in Spanish anymore—it comes as a memory of my own translation. You were wondering about the will to fight, a phrase I had used in my story about the shirtwaist strikers in 1909. Las ganas de luchar, I had said, and those were the words you used, too, when you asked. You wanted to know what drives some people to fight while others don’t, or don’t want to, or can’t. Everyone is afraid, you said. So what is it that pushes some people across the threshold of fear? Is it all rage? you wondered. Is it courage? Are the ones who fall down in their fear too afraid or just not angry enough?

I listened and nodded as one of the other trainers said something about struggles needing leaders and about it being the job of those leaders (Of you, here in this room, he said) to be courageous and to lead their coworkers through their fear. If I had tried to answer then, I think I would have said that people who fight and people who don’t aren’t very different from each other, or that the difference has less to do with anger or fear and more to do with vision—that some people can’t imagine or haven’t yet imagined what good a fight will do, can’t see a version of the world that doesn’t yet exist.

Now, having thought and thought about this question since you asked it in 2004, I wonder if the will to fight is unrelated to vision or imagination, if instead it’s a kind of metamorphosis, a state of being so ravenous for change that you are changed. The tightening skin tightens around the neck and body of the caterpillar, which is already walking around with parts of another, future body tucked inside. The you before the fight denatures you, exploding into newness out of necessity. (“He must shed that tight dry skin, or die,” writes Nabokov of a caterpillar in its final stage.)

Now, when I think about what seemed at the time a very clear understanding of unions and power, I feel mostly perplexed. Of course it is better to organize than not organize—that is not the question. But I no longer subscribe to that top-down theory, nor do I think of power as a finite sum, a thing that is acquired by wresting it away—however forcefully—from the powerful, as if the work of organizing were akin to cleaving an orange, or as if the substance of solidarity were the same as the substance of oppression. What I mean is that I no longer think that worker power originates with the boss, or that workers come by it by taking it away from the company where they work. Worker power is built and waged through an entirely separate system.

The union we built in Phoenix was a wholly original force. Its power was not stripped away from Sodexho or the other laundry companies or the managers who oversaw production. It was built, piece by piece, through the everyday tasks and exchanges that comprised our organizing. We made leaflet copies at Kinko’s. We drove in circles around the city. We packed and unpacked the folding chairs for our committee meetings. We knocked on thousands of doors. We asked people to trust us, and they did. We stood together in the parking lot, running department meetings from midnight until 4 a.m., and listened as the moths plinked their bodies against the floodlights.

I asked Pollo about the “wash alley,” the department where he worked, told him I’d never seen the kinds of machines he works on. He described the tunnel washers in the plant, using his arms to gesture. As long as a bus, he said. He described moving bags of linen from the soil-sort area to the wash department, explaining that the heavy, full bags are hooked to a system of rails overhead. The wash workers push them through the air, along the tracks, to the wash conveyor. Pollo is short, about my height, five foot three, so when he demonstrated reaching up to loosen the pull string on the bags, he rose to his tiptoes. He said, The soiled linen, still full of asquerosidad—foulness, a word I wrote down in my notebook when we got to the car and looked up later—falls onto the belt, which runs it up and into the mouth of the tunnel washer. He told us that he sometimes has to crawl into the tunnel, through hot, bleachy water that leaches the foulness from the linen, in order to clear jams. He said that the supervisors don’t cut power to the machines when he’s inside like they are supposed to. He made eye contact for the first time when he said this, angry about having to go into the tunnel in this way. He knew how dangerous it was, climbing inside the machine without following the lockout/tagout and confined-space standards required by the Occupational Safety and Health Administration (OSHA), which get skirted by some companies because they are costly in terms of time and production. I make $7.80 an hour, he said.

Ana and Dario had been building lists, too, and had enough information to blitz their respective targets at CleanCo and ACE. The director called organizers from around the country—over a dozen of them—and told them to get flights to Phoenix for the last weekend in April, about two weeks away. We wanted to launch sooner, now that we were ready—every day we waited was a risk—but that was the quickest we could get enough people into town to do five hundred house visits in two days, which is what it would take for us to talk to the workers at all three factories before the companies would start to hit back.

The two weeks proved to be too long at ACE, where managers discovered that we had been talking to one of our contacts there. They shut down production one day and called the workers to a meeting. I don’t know what happened during the meeting because no one from the factory would talk to us afterward, but the boss marched workers out of the plant and onto the sidewalk in front of it, where the company had hung a nylon banner on the wrought-iron fence that surrounded the property: NOW HIRING ALL POSITIONS, it read in English and in Spanish.

Dario was parked across the street. He saw this procession, saw that the company sent workers home early that day to punctuate their message. None of the workers he’d been talking to called him back that day. None would open their doors. So by that evening, the director decided to scrap the campaign there, to focus the blitz on Sodexho and CleanCo. (As of July 2021, ACE was still the largest nonunion laundry in Phoenix.)