“Ok, employees, we’re concerned about quality out there. We want to make sure we get the best work out of you and deliver the best product to our customers.”

He turned to the easel and picked up some charts.

“What we’re gonna be doing is cross-checking. We’re gonna help each other be the best we can be.”

We looked at one another as he explained the QDC idea.

“The people who work beside you are gonna get trained on your job as well and they’re gonna inspect your work and you’re gonna do the same for them.”

Paul pushed back from the table.

“We’re going to spy on each other?!”

Sloane put the charts under his arm and waved his right hand.

“It’s not spying, it’s helping!”

He pulled the charts out again, stared at them, put them on the easel and turned to us.

“Like hell I’m spying on somebody!” an old man yelled.