[...] Taylorism encourages the creation of discrete, de-skilled jobs in the interest of improving efficiency and productivity. The industrial consequence has been to generate a set of jobs that any worker could perform, making them easily replaced. In this sense, many unskilled jobs have been designed that way—and as a result, the daily experience of these jobs is a landscape of grim tedium.
Put differently, the skills required of workers in unskilled jobs don’t always relate to the actual job itself, but rather to the experience of doing that job relentlessly. As well as working the night shift in a supermarket for years, Spring is a union delegate. When I asked whether she thought of her job as miserable, she was emphatic. “The primary skill you need is psychological fortitude to put up with drudgery, to put up with working in such depressing environments,” she said. The boredom of unskilled work is unyielding; like a deep winter chill, it gnaws away at your sense of life’s possibilities.