I spent the morning writing Luisa a long letter, but I decided not to give it to her.
In the letter I told her: I have employed many maids in my life.
I told her that I believe I am a considerate, generous, and fair employer.
I told her that when she accepts the realities of hte situation, I'm sure everything will go well.
If only they would make a real change in their attitude, we would like to help them. We would pay to have Adela's teeth repaired, for instance. She is so ashamed of her teeth.
But up to now there has been no real change in their attitude.