[...] as long as he's screaming and trying to beat himself unconscious against the wall of the room, they're going to keep him in that little room, and as long as he's in that little room, he's going to be screaming, because the whole problem is that he's a claustrophobic. He's a living example of how there has to be some slack or play in the rules and procedures for certain cases, or else sometimes there's going to be some ridiculous foul-up and someone's going to be in living hell.